Infodeck CMMS Pricing - From $17/User (Annual)

Lite

Essential tools for small teams getting started

$20 /user/mo

Get Started Free

Unlimited team members
Unlimited work orders
3 file attachments per WO
5 Smart Workflows
3 Forms
3 Dashboards
Basic SLA tracking
500 emails/mo
50 SMS & WhatsApp/mo

Basic

Advanced features for growing maintenance teams

$40 /user/mo

Start 30-Day Trial

Everything in Lite, plus:
10 file attachments per WO
Custom role creation
Time tracking
Work request templates
Custom SLA templates
10 Smart Workflows
10 Forms & Dashboards
Shareable dashboards

Professional

Full power for enterprise maintenance operations

$65 /user/mo

Start Professional Trial

Everything in Basic, plus:
Unlimited file attachments
Multi-location RBAC
Unlimited audit trail
Per-location SLA override
30 Smart Workflows
Unlimited Forms & Dashboards
REST API & Webhooks
Phone & video support
Custom onboarding
25 IoT devices included

Enterprise

Tailored solutions for large organizations

Custom

Contact Sales

Everything in Professional, plus:
SSO (Google/Microsoft/SAML)
Unlimited Smart Workflows
Custom IoT device limits
Dedicated account manager
Custom integrations
On-premise option
SLA guarantee
Volume discounts

All plans include a 30-day free trial. No credit card required.

Features

Lite

$20/user/mo

Basic

$40/user/mo

Professional

$65/user/mo

Enterprise

Custom

Team Management

Team members

Unlimited

Teams/Categories

Role-Based Access Control

4 System Roles

Custom role creation

—

Multi-Location RBAC

—

1 Location

Force 2FA (Org-wide)

Work Orders

Unlimited work orders

File attachments

3 per WO

10 per WO

Unlimited

Recurring work orders

Calendar view

Time tracking

—

Activity audit trail

View Only

30 days

Unlimited

Multiple assignees

Work Requests

Unlimited work requests

File attachments

3 per WR

10 per WR

Unlimited

Work request templates

—

Approval workflow

Convert to work order

SLA Compliance

SLA tracking

Default SLA templates

Custom SLA templates

—

Per-location SLA override

—

Business hours configuration

—

SLA compliance dashboard

Basic

Full

Breach notifications

Forms & Procedures

Number of forms

Unlimited

Public forms

Conditional logic

Response export

—

QR code linked forms

Smart Workflows

Number of workflows

Unlimited

Time-based triggers

—

IoT device triggers

—

With IoT

Auto-submit work request

—

Sub-conditions (AND/OR)

—

Basic

Full

Webhook actions

—

Locations & Assets

Unlimited locations

Unlimited physical assets

Asset/location file attachments

3 each

10 each

Unlimited

Location hierarchy

QR code generation

Warranty tracking

IoT device integration

—

With IoT

Dashboards

Number of dashboards

Unlimited

Basic widgets

Smart widgets (IoT)

—

With IoT

Shareable dashboards

—

Integrations & API

REST API access

—

Full CRUD Work Orders, Assets, Locations, Users API. IoT endpoints require Enterprise plan.

Full CRUD

IoT API endpoints

—

Full access to IoT device data, sensor readings, and telemetry APIs.

API calls/month

—

100,000

Custom

API rate limit

—

60/min

Custom

Webhooks (outbound)

—

Real-time event webhooks for asset data, notifications, and status changes.

SSO (Google/Microsoft)

—

SSO (SAML/OIDC custom)

—

Notifications

Email notifications

500/mo

Unlimited

Mobile & web push

SMS

50/mo

100/mo

200/mo

Custom

50/mo

100/mo

200/mo

Custom

Support

Knowledge base

Email support

Priority

Live chat

Phone support

—

By Request

Video call support

—

By Request

Dedicated account manager

—

Custom onboarding

—

IoT Add-ons (Professional+ Only)

IoT devices included

—

25 devices

Custom

IoT 200 Pack (+200 devices)

—

+$99/mo

IoT 500 Pack (+500 devices)

—

+$199/mo

Export IoT data

—

Why Infodeck

Prevention, prediction and correction approach simplified

Most CMMS tools add complexity. Infodeck removes it — giving your team real-time visibility without the learning curve.

Live sensor data for better decision-making

Connect your existing LoRaWAN sensors through any LNS provider (Loriot, TTN, Helium, Actility). Data flows directly into your dashboard, triggering work orders when thresholds are crossed.

Seamless IoT integration on a single platform with no additional costs
Auto trigger work orders based on predefined thresholds
Improved asset lifecycle and capital investment planning

Live Data

78 Locations

Manage all locations from one dashboard

78 locations, 1,200 assets, 45 team members — see everything across your portfolio without calling site managers for updates.

Hierarchical location tree with sub-locations and zones
QR code forms for quick maintenance requests at any site
Real-time status across all facilities in one view

Smart workflows that match how you work

Configure time-based schedules, condition-based triggers, and SLA tracking that adapts to your existing processes — not the other way around.

Time-based scheduling for preventive maintenance
Condition-based triggers from IoT sensors
Built-in SLA tracking with response and resolution deadlines

SLA Tracking

"Infodeck cut our emergency maintenance response time by 40%. The mobile app gets our techs working faster than ever."

Facilities Manager

Financial Services, Singapore

"Finally, a CMMS that doesn't require a PhD to set up. We were running within a week and our compliance audits are now a breeze."

Operations Director

Education Institution, Singapore

"The IoT integration was the game-changer for us. Real-time sensor alerts have prevented three major equipment failures this year."

Facilities Director

Facilities Management, APAC

Frequently Asked

Everything you need to know about Infodeck pricing and features

How long does it take to get started with Infodeck?

Most teams are up and running within a day. Infodeck is designed for quick deployment with no IT support required.

Basic setup: 15-30 minutes to create your account and add locations
Team onboarding: Invite your team via email - they can start immediately
Data import: Bulk upload assets and locations via CSV

Professional tip: Start with one location to learn the system, then expand. Our guided setup walks you through each step.

Is there a free trial?

What's included in each plan?

All plans include unlimited users, unlimited work orders, mobile access, and email support. Here's what makes each tier different:

Lite ($20/user/mo): Basic work orders, location management — perfect for small teams getting started
Basic ($40/user/mo): Custom forms, preventive maintenance scheduling, work order templates
Professional ($65/user/mo): 25 IoT devices included, SLA tracking, Smart Workflows, API access
Enterprise (Custom): Custom integrations, dedicated support, SSO, volume discounts

How much does Infodeck cost?

Infodeck pricing is per user, per month — simple and predictable with no user caps:

Lite: $20/user/month (or $17/user/month billed annually)
Basic: $40/user/month (or $34/user/month billed annually)
Professional: $65/user/month (or $55/user/month billed annually) - includes 25 IoT devices
Enterprise: Custom pricing for high-volume teams

Save 15% with annual billing. IoT device packs available as add-ons: +$99/mo for 200 devices or +$199/mo for 500 devices (Professional and Enterprise plans).

Can I change plans later?

Do you offer discounts?

Can I import data from my current system?

What happens to my data if I cancel?

We respect your data and make transitions smooth:

141-day retention: Your data stays safe for over 4 months after cancellation
Export anytime: Download all your data in CSV format on any plan
No lock-in: We make it easy to leave if Infodeck isn't the right fit
Enterprise options: Custom data retention periods available for Enterprise customers

Our philosophy: Your data belongs to you. We earn your business through value, not by holding your data hostage.

Still have questions?

Contact Support Help Center

WHY INFODECK?

Native IoT.

Zero middleware.

Connect sensors via LoRaWAN, MQTT, or AWS IoT Core. When thresholds are crossed, work requests create themselves.

	Fiix	UpKeep
Connect sensors from 8+ LoRaWAN providers (ChirpStack, TTN, Loriot, Actility, AWS IoT) without middleware or vendor lock-in.
Automatically create work requests when sensors detect anomalies - temperature spikes, vibration changes, or threshold breaches trigger instant action.
Share inspection forms via QR code for public submissions. Tenants can report issues without logging in - forms auto-detect urgent ratings.
Flag invalid sensor readings with reason codes. Reports automatically exclude bad data with full audit trail for compliance.
Get real-time SLA breach alerts - know when response times are at risk before they breach, not after.	Enterprise	Basic
Enterprise REST API with 100+ endpoints and full OpenAPI 3.0 specification for seamless ERP, SCADA, and custom integrations.	Enterprise	Limited

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Real-Time Monitoring

Campus Digital Twin

Simple, transparent pricing

Lite

Basic

Professional

Enterprise

Compare plans in detail

Prevention, prediction and correction approach simplified

Live sensor data for better decision-making

Manage all locations from one dashboard

Smart workflows that match how you work

Frequently Asked

Native IoT.

Not sure which plan is right for you?