01
Requests become owned work.
People can report issues, teams can assign work, and owners can see status without rebuilding the story across email or spreadsheets.
Data Centers & Colocation
Critical-facility ready
When cooling work lacks evidence, uptime risk gets harder to explain
From reactive maintenance to documented response
Power and cooling failures can turn maintenance gaps into customer-facing incidents. With dense racks and strict SLAs, teams need maintenance records, sensor context, and response ownership in one place. Infodeck connects DCIM signals to accountable work orders so cooling, power, and redundancy work stays visible from alert to closeout.
Alert
to accountable work order
Scope reviewed first
IoT sensors supported
One operating record
Data Centers & Colocation work on one operating record
For Data Centers & Colocation teams, Infodeck links requests, planned work, assets, contractors, and proof so the record follows the job.
02
Assets keep their service history.
Equipment, locations, maintenance tasks, checklists, and past service notes stay linked so the next job starts with context.
03
Proof stays attached to the job.
Photos, timestamps, approvals, contractor records, and close-out notes stay with the work record for audits and leadership reviews.
Sound familiar?
Common operating patterns for data center managers, critical facilities engineers, and operations directors across colocation and enterprise facilities.
1
"A CRAC failed at 3 AM. The alert arrived late"
Your monitoring system showed green until it didn't. A single CRAC unit failed, containment masked the drift, and the on-call technician arrived after servers were already affected. Leadership is asking why the redundancy plan did not catch it.
Late cooling alerts turn maintenance gaps into customer-facing incidents
2
"The backup chiller failed with the primary"
You designed for N+1 redundancy. Two independent chillers should not fail together, but the maintenance history says the test was recorded without enough load evidence. Your redundancy plan assumes regular testing; nobody can show when the secondary system last carried full load.
Untested redundancy creates false confidence
3
"The auditor wants 12 months of PM records. We have spreadsheets"
The request is simple: show preventive maintenance history, completion records, RCA follow-up, redundancy tests, and technician notes. The evidence exists, but it is scattered across spreadsheets, shared drives, email threads, and notebooks.
Scattered records slow audits and weaken customer confidence
4
"New GPU racks changed the cooling plan"
A high-density compute rollout is moving faster than cooling upgrades. Existing CRAC capacity is already tight, the customer wants the deployment window confirmed, and the maintenance team needs a plan for equipment they have not supported before.
High-density workloads expose gaps in cooling records and maintenance plans
5
"PUE drifted upward, and nobody knows why"
Your cooling systems look fine in spot checks, but efficiency is still slipping. Fouling, airflow bypass, failed sensors, and deferred maintenance all look similar when energy data is separated from work history.
Efficiency questions need maintenance context, not another spreadsheet
Ready to bring uptime work into one record?
The Transformation
From reactive firefighting to visible operating discipline
Operational measures to track when maintenance moves from scattered records to one operating record
Before
After
Uptime Evidence
Before
Scattered
After
Onerecord
Evidence easier to review
Scattered
Uptime Evidence
Logs in separate systems Evidence easier to review
One record
Uptime Evidence
Work, tests, and sign-off togetherMean Time To Repair
Before
Manual
After
Owned
Clearer response
Manual
Mean Time To Repair
Fault context gathered after alert Clearer response
Owned
Mean Time To Repair
Assigned work starts with asset contextAudit Preparation
Before
Manual
After
Exportready
Cleaner evidence
Manual
Audit Preparation
Evidence collected from spreadsheets Cleaner evidence
Export ready
Audit Preparation
Maintenance history and photos togetherPower Usage Effectiveness
Before
Unknown
After
Tracked
Better context
Unknown
Power Usage Effectiveness
PUE drift investigated late Better context
Tracked
Power Usage Effectiveness
Maintenance linked to equipment conditionUse these measures to compare operating discipline before and after centralizing maintenance records.
Built For Your Reality
Features for critical-facility maintenance
Capabilities mapped to cooling, power, redundancy, audit evidence, and DCIM handoff.
IoT enabled
Cooling System Monitoring
Route temperature, humidity, airflow, and equipment alerts into accountable maintenance work. Track repeated issues against CRAC and CRAH assets so the team can plan inspections before small drift becomes a service problem.
Addresses: CRAC failures causing thermal shutdowns
Condition context
Redundancy Testing & Verification
Automated scheduling for N+1 and 2N redundancy testing. Document every test with load verification, failover time, and technician sign-off. Never discover your backup failed during a real outage. Review-ready records show when redundancy work was tested and signed off.
Addresses: Backup systems failing with primary
Quarterly testing compliance
Critical Facility Audit Evidence
Keep maintenance history, redundancy-test notes, timestamps, owner notes, and photos beside the work record. Export evidence packages when auditors, customers, or internal governance teams ask for maintenance proof.
Addresses: Audit scramble with scattered records
Evidence in one place
High-density Workload Thermal Planning
Track cooling tasks and maintenance windows around high-density rack deployments. Keep air and liquid-cooling work, assets, and sign-off in the same record.
Addresses: AI thermal density overwhelming legacy cooling
High-density ready
PUE & Sustainability Analytics
Track PUE inputs and equipment condition by zone. Correlate maintenance actions with energy and cooling trends so efficiency questions have operational context.
Addresses: PUE creeping up, unknown root cause
Energy-to-maintenance correlation
DCIM & BMS Integration
Connect your existing DCIM and BMS systems to maintenance workflows. Sensor alerts automatically create prioritized work orders. Equipment health data flows into maintenance scheduling. No more toggling between 5 different tools to understand facility status.
Addresses: Fragmented visibility across tools
One operating record
A Day in Your Life
Same day. Different experience.
See how your daily routine transforms with proper maintenance management
Data Center Operations Manager
Managing a colocation facility with critical cooling, power, and customer review obligations
Without Infodeck
With Infodeck
Before
Log into DCIM, BMS, and ticketing system separately to understand overnight status
Fragmented visibility; 20+ minutes to get full picture
6:00 AM
Morning Facility Status Check
After
Single dashboard: 3 zones green, 1 thermal advisory in Row 14, overnight PM completed
Complete facility status in 60 seconds
6:00 AM Morning Facility Status Check
Before
Log into DCIM, BMS, and ticketing system separately to understand overnight status
Fragmented visibility; 20+ minutes to get full picture
After
Single dashboard: 3 zones green, 1 thermal advisory in Row 14, overnight PM completed
Complete facility status in 60 seconds
After
Alert: "CRAC-14B shows repeated efficiency drift and open inspection history"
Plan inspection before the issue grows
8:30 AM
Condition Alert
Before
Discover CRAC trouble when a customer reports thermal throttling
Response starts after customer impact
8:30 AM Condition Alert
Before
Discover CRAC trouble when a customer reports thermal throttling
Response starts after customer impact
After
Alert: "CRAC-14B shows repeated efficiency drift and open inspection history"
Plan inspection before the issue grows
Before
Skip redundancy test because "it's too risky" and "we tested it last year probably"
Untested backup; false confidence in redundancy
10:00 AM
Quarterly Redundancy Test
After
Execute documented test procedure with load notes, timing, and sign-off
Redundancy evidence is ready to review
10:00 AM Quarterly Redundancy Test
Before
Skip redundancy test because "it's too risky" and "we tested it last year probably"
Untested backup; false confidence in redundancy
After
Execute documented test procedure with load notes, timing, and sign-off
Redundancy evidence is ready to review
After
Export maintenance history, photos, and RCA follow-up from one record
Evidence is ready to review
1:00 PM
Customer Audit Evidence Request
Before
Reviewer requests 12 months of PM records; the team starts searching email threads
Evidence reconstruction takes over the afternoon
1:00 PM Customer Audit Evidence Request
Before
Reviewer requests 12 months of PM records; the team starts searching email threads
Evidence reconstruction takes over the afternoon
After
Export maintenance history, photos, and RCA follow-up from one record
Evidence is ready to review
Before
Customer wants to deploy GPU racks; no idea if cooling can handle the density
Manual capacity calculations; guessing at thermal impact
3:00 PM
New AI Customer Deployment Planning
After
Pull cooling notes, open maintenance work, and asset constraints for Rows 20-24
Deployment planning starts with current facility context
3:00 PM New AI Customer Deployment Planning
Before
Customer wants to deploy GPU racks; no idea if cooling can handle the density
Manual capacity calculations; guessing at thermal impact
After
Pull cooling notes, open maintenance work, and asset constraints for Rows 20-24
Deployment planning starts with current facility context
After
Night shift sees: 2 PMs scheduled, 1 monitoring advisory, no unowned critical alerts
Smooth shift handoff with full context
5:30 PM
PM Scheduling & Handoff
Before
Leave sticky notes for night shift about equipment concerns
Verbal handoffs; knowledge loss between shifts
5:30 PM PM Scheduling & Handoff
Before
Leave sticky notes for night shift about equipment concerns
Verbal handoffs; knowledge loss between shifts
After
Night shift sees: 2 PMs scheduled, 1 monitoring advisory, no unowned critical alerts
Smooth shift handoff with full context
Compliance & Audit Ready
Built for your regulatory reality
Keep maintenance evidence ready for customer reviews, certification work, and internal governance.
Standards this work supports
Uptime Evidence
• Data center certification supportDocument redundancy tests, concurrent maintainability checks, and maintenance closeout evidence for certification or customer review.
Customer Audit Evidence
• Availability and control reviewsKeep timestamped maintenance history, incident response follow-up, RCA completion, and corrective actions together for customer and auditor requests.
Security-aligned Maintenance
• Physical and environmental controlsTrack access-sensitive maintenance, environmental monitoring, and asset lifecycle evidence without claiming a certification on the page.
Energy Reporting
• Energy efficiency contextTrack PUE trends, energy consumption by system, and maintenance context for efficiency reviews.
Evidence for audits
Compliance report
Generated from records
Ready
Fire safety inspections Complete
Equipment certifications Current
Preventive maintenance schedule On track
Bring data center maintenance into one operating record.
Use the demo to walk through cooling alerts, redundancy tests, audit evidence, and DCIM handoff on the same record.
Trial access through demo
Scope reviewed first
Audit evidence export
DCIM integration support
Explore the Platform