01
What counts as a use case?
A use case is a facilities job that needs clear ownership, such as fault reporting, audit preparation, multi-site oversight, or work opened from an IoT sensor alert.
7 operations scenarios
Start with the work. Then choose the workflow.
Faults, service updates, audits, sites, mobile crews, preventive maintenance, and IoT all leave records. Infodeck keeps those records connected.
7
operations scenarios
3
maintenance, service, governance
Requests, owners, status, and proof split across tools.
one queue with owners
requesters see progress
records stay with work
portfolio view
7 Solutions
Operations fit
For facilities teams running maintenance, service, and governance
Commercial properties, campuses, healthcare sites, hotels, factories, and retail locations all need the same thing: work, requests, approvals, and proof on one operating record.
Commercial property
Healthcare facilities
Campus operations
Hospitality teams
Manufacturing sites
Retail operations
Maintenance assets, work orders, PM, sensors, parts
Service requests, bookings, visitors, public reporting
Governance contractors, permits, audits, multi-site
Plain answers
How Infodeck handles common facilities work.
Infodeck turns fault reports, inspections, audits, multi-site oversight, and sensor alerts into clear records: what was requested, who owns it, what changed, and which proof is kept.
02
Who is involved?
Facilities managers, operations leaders, IT reviewers, and contractors all need the same context: work status, ownership, evidence, approvals, and history.
03
How do use cases connect to the platform?
Requests, work orders, approvals, assets, photos, and timestamps stay connected to the same work record.
04
Where should buyers start?
Start with the operational problem you want to fix, then compare the matching platform coverage, industry context, and pricing.
Operations Routes
Pick the work.
See the record it creates.
Each route shows how Infodeck connects intake, ownership, status, and proof.
Most Popular
Fault Management
Capture fault reports from tenants, staff, QR codes, and web forms, then route each one to an owner.
Faults arrive through whichever channel is closest
Result: one queue with owners
See how it works
New Service Transparency
Give requesters and repair customers milestone updates from intake to completion.
Status chasing steals time from the work
Result: requesters see progress
See how it works
Compliance & Audit
Keep work orders, photos, approvals, timestamps, and contractor notes with the original request.
Audits fail when proof lives outside the work
Result: records stay with work
See how it works
Multi-site Management
See open work, assigned owners, and site-level records across a portfolio.
Every site reports status differently
Result: portfolio view
See how it works
Mobile Workforce
Give technicians work order context, asset history, and update tools while they are in the field.
Crews lose time when context stays at the desk
Result: field updates
See how it works
Reactive vs Preventive
Turn recurring inspections and service intervals into scheduled preventive maintenance work.
Emergency work crowds out planned work
Result: planned PM cadence
See how it works
Equipment Lifecycle
Keep asset records, maintenance history, service notes, and replacement context together.
Equipment decisions get weak when history is missing
Result: asset history
See how it works
From scenario to shortlist
Connect the work to platform fit.
Use cases show the job. These pages show related platform coverage, industry context, and the pricing model.
Platform coverage
See where work orders, assets, preventive maintenance, IoT, and governance sit on the same record.
View platformIndustry context
Healthcare, education, hospitality, manufacturing, and property pages show the operating context around the same work.
View industriesPricing model
Plans use usage levels across the same released capabilities, so pricing questions start with operating scale.
View pricing IoT Use Cases
Signals matter when work follows.
A sensor alert is useful only when it opens work, assigns an owner, and keeps the response visible.
Education
Campus Digital Twin
Campus teams can connect energy, water, air quality, and occupancy signals to maintenance work.
IoT
Signals
Work
Assigned
View use case
Commercial High-Rise Leak Shield
Leak sensors can trigger urgent work, route alerts, and keep response evidence with the building record.
Leak
Signal
Owner
Assigned
View use case
FM Sector Indoor Air Quality
Air quality signals can open checks, notify facilities teams, and retain the response history.
IAQ
Signal
Check
Recorded
View use case
Powered by Smart Workflows
Smart Workflows turn signals into assigned work, escalation rules, notifications, and records your team can review later.
How each use case keeps work connected
Each use case links back to the same operating record: request, owner, status, and proof.
7
operations scenarios
3
maintenance, service, governance
1
operating record
23
platform capabilities
Selected customer and partner logos
30-minute working session
Bring one workflow to the demo.
Faults, audits, sites, mobile crews, preventive maintenance, or IoT. We will show how the record works.
30-minute working session. If Infodeck is not the right fit, we will say so clearly.