01
Requests become owned work.
People can report issues, teams can assign work, and owners can see status without rebuilding the story across email or spreadsheets.
Retail
Extend equipment life 20%+
Don't let equipment failures ruin peak season
From reactive chaos to predictive confidence
A single HVAC failure during Black Friday costs $260,000+. Your technician team is stretched thin. You're managing 50+ stores with zero visibility into what's actually happening. Infodeck gives you real-time portfolio visibility, predictive maintenance alerts, and the efficiency tools to do more with your existing team.
$260K
Average cost per peak season equipment failure
Scope reviewed first
IoT sensors supported
One operating record
Retail work on one operating record
For Retail teams, Infodeck links requests, planned work, assets, contractors, and proof so the record follows the job.
02
Assets keep their service history.
Equipment, locations, maintenance tasks, checklists, and past service notes stay linked so the next job starts with context.
03
Proof stays attached to the job.
Photos, timestamps, approvals, contractor records, and close-out notes stay with the work record for audits and leadership reviews.
Sound familiar?
These aren't hypotheticals. They're conversations we have every week with district facilities managers and retail operations directors.
1
"The HVAC Fails on Black Friday"
It's 9 AM on Black Friday. Your busiest store's HVAC system makes a grinding sound and dies. Customers start leaving. Your emergency vendor is swamped with calls, 2+ hour wait minimum. You lose 6+ hours of peak season revenue while corporate phones light up. The PM was due in October but got skipped because your team was firefighting other issues.
$260,000+ lost revenue per equipment failure
2
"What's Happening at Store #47?"
You manage 50 stores across 3 regions. Store #47 submitted a refrigeration work order on Tuesday; it's now Friday and you have no idea if it's been fixed. The vendor says they went but the store manager says nobody showed up. Meanwhile, you just discovered Store #23 paid 40% more than Store #12 for the exact same HVAC repair.
25%+ cost variance across identical repairs
3
"We Can't Find Qualified Technicians"
Your maintenance team is stretched to breaking point. Two technicians retired last year and you can't replace them; 157,200+ maintenance positions go unfilled annually. Peak season is coming and your remaining techs are already burnt out from emergency calls. Preventive maintenance keeps slipping, which creates more emergencies, which burns out your team faster.
25% of repairs require costly return visits
4
"Corporate Says We're Off-Brand"
Regional audit flagged 15 stores for brand standards violations: burned-out lights affecting merchandise appeal, broken display fixtures, faded signage. 70% of customers judge brands negatively without consistent experience. Your store managers are juggling operations and maintenance with stretched teams. Something always falls through the cracks.
64% of customers walk out of poorly-maintained stores
5
"Fire Marshal Coming Tuesday"
You're tracking fire safety, ADA compliance, OSHA requirements, and, if you're grocery, FDA temperature monitoring and AIM Act refrigerant rules. Each location has different local requirements. Your compliance documentation is scattered across vendor files, store binders, and someone's email from 2023. One missed inspection could mean fines and store closure.
Regulatory fines + potential store closure
Ready to take control of your portfolio?
The Transformation
From firefighting to predictive maintenance
Store requests, vendor work, photo proof, and portfolio follow-up stay together across locations.
Before
After
Critical Equipment Uptime
Before
94%
After
98.5%
+4.5% uptime
94 %
Critical Equipment Uptime
Reactive maintenance +4.5% uptime
98.5 %
Critical Equipment Uptime
Preventive approachWork Order Response Time
Before
5-7days
After
4hrs
95% faster
5-7 days
Work Order Response Time
Manual coordination 95% faster
4 hrs
Work Order Response Time
Auto-dispatchMaintenance Costs
Before
60%
After
15%
-75% emergencies
60 %
Maintenance Costs
Reactive/emergency -75% emergencies
15 %
Maintenance Costs
Emergency onlyPortfolio Visibility
Before
0%
After
100%
Total visibility
0 %
Portfolio Visibility
No real-time view Total visibility
100 %
Portfolio Visibility
All stores, all work ordersWhen store requests, vendor notes, photos, and follow-up stay together, headquarters can compare locations without rebuilding each case.
Built For Your Reality
Features that solve your actual problems
Not generic CMMS checkboxes: capabilities mapped to the challenges you face every day managing multi-location retail operations
Multi-Location Real-Time Dashboard
See every store, every work order, every technician in one view. No more calling vendors to check status. No more discovering Store #47 hasn't been touched in 3 days. Know exactly what's happening across your entire portfolio, whether you manage 20 stores or 500.
Addresses: What's happening at Store #47?
100% portfolio visibility
IoT enabled
Predictive Maintenance for Peak Season
Schedule HVAC, refrigeration, and POS system maintenance before peak season hits. IoT sensors detect equipment stress before failure. Get alerts when the chiller shows early warning signs, not after it dies on Black Friday.
Addresses: The HVAC fails on Black Friday
Prevent $260K failures
Technician Efficiency Multiplier
Your stretched team does more with less. Mobile app shows technicians their route, equipment history, and parts needed before they arrive. Reduce travel time, eliminate callbacks, and cut that 25% return visit rate. One technician handles what used to take two.
Addresses: Can't find qualified technicians
40% productivity gain
Brand Standards & VM Compliance
Track lighting, fixtures, signage, and store appearance across all locations. Digital checklists ensure every store meets corporate visual merchandising standards. Photo documentation proves compliance. Regional audits become check-the-box exercises.
Addresses: Corporate says we're off-brand
Zero audit surprises
IoT enabled
Real-Time Refrigeration Monitoring
IoT sensors track walk-in cooler and display case temperatures 24/7. Get instant alerts if temperature rises above 40°F. Automatic compliance documentation for FDA inspections. Prevent food spoilage before it happens.
Addresses: FDA compliance for grocery
2-year compliance logs
Vendor Cost Benchmarking
Stop paying 40% more at Store #23 than Store #12. Compare vendor costs across all locations. Identify price outliers instantly. Negotiate better contracts with data. Track every truck roll, every invoice, every SLA breach.
Addresses: 25% cost variance across repairs
25% cost reduction
A Day in Your Life
Same day. Different experience.
See how your daily routine transforms with proper maintenance management
District Facilities Manager
Managing 50 retail locations across 3 regions with a team of 8 technicians
Without Infodeck
With Infodeck
Before
Log into 3 systems, check 47 emails, call night shift at flagship store hoping nothing broke
No visibility until stores open and calls start coming
6:00 AM
Pre-Opening Portfolio Check
After
Dashboard shows all 50 stores green, 2 overnight PMs completed, 1 low-priority alert at Store #31
Complete portfolio visibility before first coffee
6:00 AM Pre-Opening Portfolio Check
Before
Log into 3 systems, check 47 emails, call night shift at flagship store hoping nothing broke
No visibility until stores open and calls start coming
After
Dashboard shows all 50 stores green, 2 overnight PMs completed, 1 low-priority alert at Store #31
Complete portfolio visibility before first coffee
After
All requests auto-captured, prioritized by SLA impact, dispatched to nearest available tech
Zero lost requests, smart routing
9:00 AM
Stores Opening, Requests Starting
Before
Phone rings constantly, work orders pile up in email, sticky notes accumulate
Requests lost between voicemail, email, and paper
9:00 AM Stores Opening, Requests Starting
Before
Phone rings constantly, work orders pile up in email, sticky notes accumulate
Requests lost between voicemail, email, and paper
After
All requests auto-captured, prioritized by SLA impact, dispatched to nearest available tech
Zero lost requests, smart routing
Before
Store manager calls in panic, customers leaving because it's too hot
Find out about problems only when they become crises
11:30 AM
Store #15 HVAC Warning
After
IoT sensor flagged compressor stress 2 days ago, PM already scheduled for tomorrow
Prevention instead of firefighting
11:30 AM Store #15 HVAC Warning
Before
Store manager calls in panic, customers leaving because it's too hot
Find out about problems only when they become crises
After
IoT sensor flagged compressor stress 2 days ago, PM already scheduled for tomorrow
Prevention instead of firefighting
After
Vendor portal shows: arrived 1:15 PM, photos of repair, store manager signed completion
Complete visibility, no phone tag
2:00 PM
Vendor Status Update
Before
Call vendor to check on Store #47 repair, they say they went, store says nobody showed
No verification, conflicting stories, wasted time
2:00 PM Vendor Status Update
Before
Call vendor to check on Store #47 repair, they say they went, store says nobody showed
No verification, conflicting stories, wasted time
After
Vendor portal shows: arrived 1:15 PM, photos of repair, store manager signed completion
Complete visibility, no phone tag
Before
Spend 3 hours compiling spreadsheets from different vendor invoices
No way to compare costs across locations
4:00 PM
Regional Cost Review
After
Export: Store #23 paid 40% more than average, flagged for vendor renegotiation
Instant cost insights, data-driven decisions
4:00 PM Regional Cost Review
Before
Spend 3 hours compiling spreadsheets from different vendor invoices
No way to compare costs across locations
After
Export: Store #23 paid 40% more than average, flagged for vendor renegotiation
Instant cost insights, data-driven decisions
After
Dashboard shows 95% PM compliance, critical equipment health scores, pre-positioned parts
Confident going into peak season
5:30 PM
Peak Season Readiness Check
Before
Hope everything holds together during Black Friday week
Reactive approach, equipment failures during peak revenue hours
5:30 PM Peak Season Readiness Check
Before
Hope everything holds together during Black Friday week
Reactive approach, equipment failures during peak revenue hours
After
Dashboard shows 95% PM compliance, critical equipment health scores, pre-positioned parts
Confident going into peak season
Compliance & Audit Ready
Built for your regulatory reality
Stop scrambling before fire marshal visits and FDA inspections. Infodeck maintains the documentation trail that auditors expect, across every location.
Standards this work supports
Fire & Life Safety
• NFPA 101, NFPA 25, NFPA 72 ComplianceAutomated scheduling for fire extinguisher inspections, sprinkler testing, and emergency lighting checks. Digital documentation ready for fire marshal visits. Never miss an inspection across 100+ locations.
FDA Food Safety
• Temperature Monitoring & FSMA ComplianceReal-time refrigeration monitoring with automatic alerts when temperature exceeds 40°F. 2-year compliance logs maintained automatically. Prove food safety compliance during inspections without scrambling.
ADA & OSHA
• Accessibility & Workplace Safety StandardsTrack accessibility maintenance: ramps, signage, door mechanisms. Document OSHA-required safety inspections. Ensure all locations meet federal requirements with centralized tracking.
AIM Act Compliance
• EPA Refrigerant Phase-Down RequirementsTrack refrigerant types and phase-down compliance deadlines across all grocery/food retail locations. Stay ahead of January 2026 compliance requirements. Document all refrigerant service and leaks.
Evidence for audits
Compliance report
Generated from records
Ready
Fire safety inspections Complete
Equipment certifications Current
Preventive maintenance schedule On track
Ready to take control of your portfolio?
Give regional teams a shared view of store requests, vendor work, and seasonal readiness.
Trial access through demo
Scope reviewed first
Multi-location support included
Implementation support included