Integrations

Connect facility operations data to the systems your teams use.

Move records through CSV import and export, email and in-app notifications, or the Pro and Enterprise API and webhooks. Confirm other connection requirements before implementation.

CSV import and export · email and in-app notifications · Pro and Enterprise API
app.infodeck.io
Integration paths
Product, plan, and reviewed options
api/v2
Included
CSV, email, in-app notifications
Pro or Enterprise
Pro and Enterprise API, webhooks
Review first
Building, finance, ERP, legacy
Connection options
Two-way
CSV import and export Included
Selected records Format reviewed before import
Out
Supported notifications Included
Email and in-app updates Assigned product workflows
Two-way
REST API and webhooks Pro or Enterprise
Versioned endpoints and documented events Pro and Enterprise plans
Two-way
Other system connection Review first
ERP, building, finance, or legacy data Needs technical review
Recent connector calls
WH
Webhook delivered
work_order.created, 200 OK
Just now
API
API request
Asset records, 200 OK
1m ago
CSV
CSV export completed
Work order cost records
12m ago
R
Webhook retry scheduled Backoff
External listener returned 502
18m ago
Plan access confirmed before setup Delivery logs for supported webhooks
API Documentation →

Webhook delivered

POST /work-orders, 200 OK

Where facility data breaks apart

Building alarms, work orders, bookings, and approvals live in different systems

Residents and staff report issues from chat, QR, email, and front desks

ERP and finance data needs clean field mapping before it can reconcile

Sync errors become operational problems when no one can see what failed

With Infodeck

CSV import and export moves agreed records in and out of the platform

Email and in-app notifications keep assigned people informed inside supported workflows

APIs and webhooks are available on Pro and Enterprise plans

Other connections are reviewed with your team before implementation

Integration paths

Connect facility systems to one record.

Use CSV import and export or supported notifications for standard data movement. Pro and Enterprise add API and webhook access. Review other connection requirements with our team before implementation.

1

CSV, notifications, API, and webhooks

CSV and notifications support standard product workflows. Pro and Enterprise plans add API and webhook access.

  • CSV import and export
  • Email and in-app notifications
  • REST API with versioned endpoints on Pro and Enterprise
  • Event webhooks on Pro and Enterprise
  • Published API and webhook documentation
2

Connection requirements

Requirements that need technical confirmation before they appear in a proposal or implementation plan.

  • Source and destination records
  • Authentication and access method
  • Update direction and frequency
  • Support and recovery responsibilities
3

ERP and legacy data flows

ERP, finance, building, and legacy systems need a clear data path, access method, test process, and support owner before implementation.

  • Record and field ownership
  • Import, export, or direct connection path
  • Test data and reconciliation rules
  • Support and recovery ownership
app.infodeck.io/integrations
Webhook delivery API calls Sync jobs
200

work_order.created

POST https://example.com/hooks/wo

Just now
API

API request completed

Asset records, 200 OK

2m ago
CSV

CSV export completed

Work order cost records

5m ago
Webhook listener active | delivery logs available
api/v2

API and webhooks

Pro and Enterprise plans include versioned REST endpoints, permission-limited API keys, and documented webhook events.

CSV and notifications

Import or export agreed records through CSV. Email and in-app notifications keep assigned people informed in supported workflows.

Connections reviewed before work starts

Confirm what data should move, how it should move, how it will be tested, and who handles a failed transfer.

How different roles use it

Connection questions for IT, operations, and finance

Each role needs different answers about plan access, data ownership, reconciliation, testing, and recovery.

IT Director

Controlled connection points

Pro and Enterprise plans provide API and webhook access. Other connections need an agreed approach to security, data ownership, testing, and recovery.

  • Pro or Enterprise plan access
  • Permission-limited API keys
  • Named access and failure owners
Operations Manager

Data flowing where work happens

CSV supports planned data exchange. Email and in-app notifications support assigned work. Pro and Enterprise webhooks can pass documented events to another system.

  • CSV import and export
  • Email and in-app notifications
  • Documented webhook events on Pro and Enterprise
Finance Controller

Cost data without copy-paste

CSV exports support scheduled review. A direct finance or ERP connection needs mapped fields, direction, test data, and a named reconciliation owner.

  • Cost records through CSV export
  • Field mapping before a direct connection
  • Named reconciliation ownership
Developer

API-first integration work

Pro and Enterprise plans provide versioned REST endpoints, an OpenAPI 3.0 specification, permission-limited API keys, and documented webhook events.

  • OpenAPI 3.0 specification
  • Permission-limited API keys
  • Webhook retries and delivery logs
Available paths and reviewed connections

What is available, and what needs confirmation

CSV, email and in-app notifications are available product paths. API and webhooks require Pro or Enterprise. Other connections are confirmed before implementation.

REST API

Versioned REST endpoints and permission-limited API keys on Pro and Enterprise plans.

Event webhooks

Documented webhook events on Pro and Enterprise plans, with retries and delivery logs.

CSV import and export

Exchange agreed records through CSV without promising a direct system connection.

Email and in-app notifications

Notify assigned people within supported product workflows.

Reviewed connections

Confirm what data should move, how it should move, how your team checks the result, and who supports it.

Failure handling

Name who reviews failed deliveries, corrects data, retries work, and confirms recovery.

FAQ

Integrations FAQ

What is available in the product, which plans include API access, and what must be confirmed before implementation.

Still have questions?

CSV. Notifications. Pro and Enterprise API.

Tell us which system and records need to connect.

We will confirm plan access, the available data path, and the next technical step before work starts.

API and webhook documentation is available at docs.infodeck.io. Other connections are confirmed before implementation starts.

CSV import and export
Email and in-app notifications
Pro and Enterprise API
Connection review

Related paths

Follow the next pages that usually help teams evaluate this workflow.